Our website https://bellissimoshop.gr, hereinafter “the Website”, is the website where the online shop with the brand name “Bellissimo Club” is hosted. The “Website” and online shop are owned and legally operated in Greece by a limited partnership under the name “Bellissimo Club Ioannou Anastasios & Co Limited Partnership”, hereinafter “the Company”, headquartered in Peristeri of Attica, 29 Sarantaporou street (Tax Identification Number 095510593).
For any questions, comments and complaints regarding our products, services and the function of our “Website” you may feel free to contact us at the telephone number +30 2105743751 or at the email address [email protected].
The “Website” is available for your personal use and not for commercial purposes. The visitor is responsible for the legal and proper use of the “Website” and the “Company” reserves the right to deny access, temporarily or permanently, in case of violations.
Furthermore, we retain the right at any time, without prior notice or justification, to postpone, terminate or delay any service provided herein or to stop selling the products offered through our online shop.
When navigating and interacting at our “Website”, you are deemed to accept the terms below and you unconditionally declare that you are legally capable of transacting with our “Company”. If you do not agree partially or in general to the terms set herein, please abstain from using our services.
1. General Information
All information included in the “Website” and our online shop is true, accurate and up to date. However, its accuracy is subject to technical or typographical errors that couldn’t have been foreseen or detected or have been caused due to force majeure events.
2. Communication - Newsletter
When you use our “Website” you agree that we may communicate with you by digital means (email, social media, etc) or by telephone, if provided. Your subscription to our newsletter is not mandatory in order you to navigate our “Website” and buy our products. However, if you do so, you may receive advertising material directly to your email address as your subscription is considered as consent to receive such information. We bear no responsibility if some of our emails are not delivered to your email address, although we get all the necessary actions for this reason, or if they end up in the spam file of your email. If you no longer want to receive our newsletter, you may unsubscribe from our mailing list at any point without having to justify your option.
4. Social media
You may follow our “Company” on social media and interact with us by these means. Our products and services offered through our social media are governed by the present terms and policies. Further interaction on social media is not controlled by us and we bear no relevant responsibility. For this reason you should read carefully the terms and policies of each social media you use.
5. General terms and conditions
You may order our products through our online shop or by telephone. All information related to the products displayed on our online store is true, accurate and up to date and the photos are true and realistic. However, it is subject to technical errors and malfunctions, which may not be foreseen or checked or due to force majeure events out of our control. As far as the availability of our products is concerned, we take all necessary actions to ensure that this information is accurate.
We reserve the right to choose the products we sell through our online shop and to remove or replace some of them without prior notice. Same applies to the price of the products or the invoice processing.
All products are displayed and offered to you only for personal use and not for commercial purposes.
6. Personal account
Your registration as a member in our online shop is not a prerequisite for placing an order. However, if you have an account you may have access to all your previous orders, to your wish list and you will also enjoy special privileges as member of Bellissimo Club.
You may create an account fast and easily, either signing in using your Facebook account details or by submitting your email and a password. If you sign up using your Facebook account details you should give us the permission to have access to all those information you have already provided to Facebook.
7. Placing an order
You may place orders at any time and day with no exclusion. In order to buy products through our “Website” you will be asked to fill in the data entry form your personal information such as your name, phone number, address, e-mail address or additional details, such as your tax number in case you ask for a commercial invoice. You may also place an order by telephone. In this case you should describe us the product desired in detail and provide us the payment details and delivery information. For your safety and proper examination of your orders all calls are recorded.
Once you complete the purchase, you promise and guarantee that the billing details you entered are valid and correct in order the payment to be executed correctly after the acceptance of your order. By placing an order, you confirm that you are liable for the charge and the holder of the information you entered, such as a debit or credit card. If you are a minor under the age of 15 years old, the transaction is only possible with the consent of the adult acting as your legal representative. Your order is completed in the cart page.
You can make as many changes as you want in your cart, such as removing products or managing the amount of them. The changes take effect as soon as you click the "Update Cart" button. In order to calculate the final amount of your order, choose the shipping method that suits you and enter any discount codes you are entitled to. When you are sure of your order, select "Proceed with payment". In the next step bearing the title "Purchase Completion", fill the necessary information in the form with the title "Billing Information". If the billing information is different from the shipping information, click on the relevant shipping option and fill the address where you want the product to be shipped.
Then choose the payment method that serves you most. Regarding the way of payment please click here.
Since our “Company” is headquartered in Greece, all transactions are made in Euro (€) and the charges of your account or card are executed in Euro (€). In case your card or account is not in Euro, the final charge amount will be calculated based on the exchange rate on the day of debiting your card or account. Our “Company” reserves the right to change the prices of the products at any time without prior notice. All listed prices include a 24% VAT charge.
All the content of the “Website”, including images, photos, drawings, codes and products are our “Company’s” intellectual property and are protected under the relevant provisions of national law and in particular the provisions the under the number 2121/1993 law, as amended and in force, European law and international conventions. All intellectual property rights of this online store belong to our “Company” or to third parties who have legally granted us their use and represent us or are represented by our “Company”. It is forbidden to copy, reproduce and retransmit material of the “Website”, without a prior written permission of the “Company” or any other legal owner. The appearance of the material on the “Website” should in no way be understood as a transfer or assignment of a license or right to use it.
10. Applicable law - Jurisdiction - Dispute resolution
All transactions carried out through our “Website” follow and are harmonized with the International and European Law that regulates issues related to e-commerce, as well as the under the number 2251/1994 law regarding consumer’s protection, as amended and in force. All information related to our customers' personal information is confidential and is secured by protocols so that the user is safe throughout the use of our “Website”. The Courts of Athens are competent for the resolution of any disputes that will arise from the contractual relations between the “Company” and the user-consumer or a third party
11. Alternative Dispute Resolution
According to the 2013/11/EC Directive, which was incorporated in Greece with the Common Ministerial Decision under the number 70330/2015, the possibility of electronic consumer dispute resolution is now provided through the Alternative Dispute Resolution (ADR) procedure throughout the European Union. If the user is a consumer, meaning a natural person who acts outside the professional capacity and faces any problem with a purchase made from our “Website” can initiate the ADR process through the single all-Union platform for electronic dispute resolution (ADR platform) available at https://webgate.ec.europa.eu/odr/main/index .cfm?event=main.home.chooseLanguage.
12. Corporate responsibility
Our “Company” does not bear any responsibility or obligation to compensate for any damage resulting from inability to provide technical support services and does not guarantee that the service will be uninterrupted or no technical error will occur.
13. User Responsibility
The responsibility for the general use of the “Website” and for the content of the transactions belongs exclusively to the user. Any illegal use of the “Website” automatically leads to termination of the services provided without any notice and may initiate appropriate legal proceedings if necessary. The user expressly acknowledges that he does not use this “Website” for illegal collection or storage of data, sending, publishing or transmission of illegal content or content that violates patents, trademarks, distinctive titles, trade secrets, “Company’s” copyright or a third party’s rights.